Privacy Policy

ArenaPC

Last updated: 01 / 10 / 2026

At ArenaPC, the privacy of our users is a priority. This Privacy Policy explains how we collect, use, store and protect your information when you use our platform.

By accessing or using ArenaPC, you accept the practices described in this document.

1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1 Personal information

  • First and last name
  • Email address
  • Username
  • Optional contact information (city, country, WhatsApp or other data the user decides to publish)

1.2 Account information

  • History of published listings
  • Requests, offers and counteroffers
  • Messages between users
  • Subscription plan and status (if applicable)

1.3 Technical information

  • IP address
  • Browser and device type
  • Operating system
  • Date and time of access
  • Cookies and site usage data
2. USE OF INFORMATION

Collected information is used to:

  • Operate and maintain the platform
  • Allow publishing of listings and requests
  • Facilitate communication between users
  • Manage offers and counteroffers
  • Manage accounts and subscription plans
  • Improve user experience
  • Prevent fraud, abuse or illegal activities
  • Comply with legal obligations

ArenaPC does not sell or rent personal information to third parties.

3. PUBLIC CONTENT

When publishing a listing or request, some information will be publicly visible, including:

  • Listing title and description
  • Images uploaded by the user
  • Username
  • City or general location (if the user provides it)

The user is responsible for the information they decide to make public.

4. USER MESSAGING
  • They are private between the involved users
  • They may be reviewed by the ArenaPC team only in cases of reports, disputes or breaches of the terms
5. COOKIES

ArenaPC uses cookies to:

  • Keep sessions active
  • Remember user preferences
  • Analyze platform usage

Users may disable cookies in their browser, although some functions may be affected.

6. PAYMENTS AND SUBSCRIPTIONS

In the case of paid plans:

  • ArenaPC does not store bank or card data
  • Payments are processed through secure external platforms (e.g. Stripe or PayPal)
  • Only basic information related to the subscription status is stored
7. SHARING INFORMATION

ArenaPC will only share information when:

  • Required by law
  • Necessary to protect legal rights
  • The user grants explicit consent

We will never share personal information for external commercial purposes.

8. INFORMATION SECURITY

We implement technical and organizational measures to protect data, including:

  • Restricted access to sensitive information
  • Protection against unauthorized access
  • Good development and security practices

Even so, no system is 100% foolproof, so we cannot guarantee absolute security.

9. USER RIGHTS

Users have the right to:

  • Access their personal data
  • Modify or update their information
  • Request deletion of their account
  • Withdraw consent

To exercise these rights, they may contact us using the details below.

10. ACCOUNT DELETION

Users may request deletion of their account.

ArenaPC may retain certain information when necessary for:

  • Legal compliance
  • Dispute resolution
  • Fraud prevention
11. MINORS

ArenaPC is not intended for minors. If we detect accounts belonging to minors, they may be removed without prior notice.

12. CHANGES TO THIS POLICY

ArenaPC reserves the right to modify this Privacy Policy at any time. Changes will become effective once posted on the site.

13. CONTACT

For inquiries related to privacy and personal data:

Email: arenapcmarket@gmail.com

Website: www.arenapc.com